Curacao eGaming (CEG) Your Guide to Online Gambling Regulation
Curacao eGaming license stands out in the online gambling world because it doesn’t rely on just one regulator. The Curacao Gaming Control Board oversees anti-money laundering and terrorism financing for all gambling activities.
However, the Ministry of Finance and the Financial Intelligence Unit also regulate online gambling. This unique setup means that no single, independent body exists to issue licenses and monitor regulations. Instead, four third-party Master License Operators (MLOs), including Curacao eGaming, handle these responsibilities.
Curacao eGaming License Evolution
Since legalizing online gambling in 1993 with the National Ordinance on Offshore Games of Hazard legislation, Curacao has grown into a pioneering regulator, with Curacao eGaming issuing its first license in 1996. Their licenses appeal to operators for several compelling reasons:
- Operators need just one license for all gambling activities.
- Obtaining a license is straightforward and cost-effective.
- The licenses support cryptocurrency as a payment method.
- Operators pay only 2% tax on net gambling profits, with no VAT or corporate income tax.
Verifying a Curacao eGaming License
To avoid deception by casinos claiming false licenses, always verify the legitimacy of a Curacao eGaming license. The simplest method is to click the validator seal, usually found in the website’s footer. This action takes you to a validator page where you can confirm the license’s status as “LICENSED” and ensure the website’s URL is correct and secure.
Filing a Complaint
Curacao eGaming offers an accessible channel for submitting complaints through their website. A complaint submission button is available on the validator page, highlighting their commitment to addressing player disputes. Remember, contacting the correct authority is crucial; otherwise, your complaint might get disregarded.
Self-Exclusion Practices
Currently, there’s no option for self-exclusion from all Curacao licensed casinos in one go. You must request self-exclusion individually at each casino. Curacao e-Gaming provides a specific exclusion request procedure through a form on the license validator page.
Following your submission, CEG verifies your identity, and the casino then has seven days to process your exclusion, which lasts a minimum of six months.
Contact Information for Curacao eGaming
For further assistance or inquiries, you can reach out to Curacao eGaming via:
- Address: PO Box 4633, Pletterijweg Oost, Ara Hilltop Building – Suite-A4, Willemstad, Curaçao
- Telephone: +599 9-465-1134
- Email: info@curacao-egaming.com
- Website: https://www.curacao-egaming.com
This streamlined guide provides a clearer understanding of how Curacao regulates online gambling, ensuring transparency and fairness in the industry.
